Sevloom Cloud
Questions about service setup, device pairing, API access, or a hosted account.
Contact Sevloom
A direct link for thoughtful questions.
Talk with Simply Invent Labs about Sevloom Cloud, the mobile experience, source-available contributions, or using the page API in your systems.
Email Sevloom supportFor product and developer questions. Sevloom is not an emergency-response service.
Contact information
Reach the Sevloom team directly.
support@simplyinventlabs.com
Include the product area, a concise description, and non-sensitive context so we can route your message well.
Start in the right place
What can we help with?
Mobile apps
Feedback about iPhone usability, notifications, accessibility, workflows, or ideas for the Android client.
Source code
Questions about contributing to the app experience or proposing an improvement to the public project.
Frequently asked questions
Clear answers, before the page arrives.
Practical guidance for Sevloom Cloud, the mobile app, and the page API.
What is Sevloom?+
Sevloom is a mobile paging experience for signals that need human attention. It presents the context your system sends and records who acknowledged each page.
Does Sevloom replace my monitoring or observability platform?+
No. Your monitoring, application, workflow, or support process decides when to create a page. Sevloom is the focused mobile destination for that page.
What does severity mean?+
Severity is chosen by the system or person creating the page. An error can be SEV-1, SEV-3, or another level depending on impact. Sevloom displays SEV-1 through SEV-5 and lets the phone use a different sound for each level.
How does a phone receive pages?+
Sign in to Sevloom Cloud, create a service, then generate a short-lived pairing code. Enter that code in the Sevloom mobile app to associate that phone with the selected service.
Can I connect more than one phone?+
Yes. Create a separate pairing code for each phone. The service owner can view registered devices and remove a device at any time from the Cloud dashboard.
What information should a page include?+
A page should include a severity, title, message, source, environment, and a stable deduplication key. Optional metadata can provide operational context without forcing every integration into a rigid event model.
Should I send secrets or sensitive system data in a page?+
No. Do not include credentials, private keys, API keys, account numbers, or sensitive payloads. Use a concise message and a safe reference to the system where the responder can investigate.
Is the public paging API available today?+
The public API contract is documented so developers can prepare integrations. Sevloom Cloud capabilities are being introduced progressively; check the API documentation for the current availability of each feature.
Can I use the Sevloom source code?+
Sevloom source code is licensed under the Elastic License 2.0. Developers may inspect, adapt, contribute to, and self-manage Sevloom, but may not offer it to third parties as a hosted or managed service that exposes substantial Sevloom functionality.